Eaton's Aerospace Customer Support Operations
Eaton is a total support provider for all of its aerospace, defense and marine products and systems. Our worldwide customer support operations network offers overhaul and repair, training, logistical support, technical publications, parts and exchange units and product improvements dedicated to increased life and lower life-cycle costs.

Commitment to Quality
As a leading supplier of fluid power, fluid conveyance, actuation systems, electric distribution and control and engineered sensor components and systems, Eaton Aerospace is meeting its commitment of responding to customer requirements with our total organization focus on continuous improvement of product quality, as well as performance and delivery. Through an expanded "commitment to excellence" our entire global organization understands the market imperative to total quality and employs Six Sigma as the enabler. The focus of Eaton's Six Sigma approach is to create a "business results/excellence-oriented" culture for those factors customers have identified and defined as being important. This approach encompasses all business processes.

A major element of Six Sigma is to continually reduce variation is prescribed processes. To this end, Eaton places a high priority on Quality Assurance Systems registered by second and third parties to industries specifications such as AS 9000, ISO 9001, and Boeing D1 9000.

Design Standards
Eaton uses the latest CAD/CAM, finite element analysis and stereo lithographic techniques to research, design and develop state-of-the-art and advanced components and systems. Concurrent Engineering techniques ensure optimum performance at minimum cost within minimum time scales.

Qualification Standards
Rigorous and extensive qualification test programs and production acceptance procedures ensure that the processes employed in design and manufacture result in a product guaranteed to deliver reliable service and long life.

Manufacturing Standards
Sophisticated machining centers, lean and cellular manufacturing, modern environmentally controlled clean rooms and the latest manufacturing and business processes ensure high standards of intrinsic quality and reliability, and adherence to on-time deliveries.